If you can't find the information you need in the documentation or you have a
specific problem that needs answers, this page will help you find the best place
to get your questions answered.
For information on known issues, check the
issue
tracker
.
Ask questions
The best place to ask questions about using and developing with Google Analytics
APIs, libraries, and SDKs is on
Stack Overflow
. This site
is not run by Google, but you can
sign in
with your Google Account. If you post a question on Stack Overflow, use the
google-analytics-api
tag.
Here are the active discussion groups you can use to find answers to your
questions:
General:
Measurement protocol:
Problems and errors
If you're encountering an error with the API, search the
Analytics Developer
Documentation
, or post to the
Google Analytics Stack Overflow
.
Try to isolate the problem as much as possible, and post only the revelant code
and API calls.
If your issue isn't covered by the
Analytics Developer
Documentation
and isn't answered in our
discussion
groups
, you can use the
Analytics API Support
Request Form
to reach out to the Google Analytics
API support specialists.
Developer feature requests
Do you have a feature request for Google Analytics developer features including
Data API, Admin API, Measurement Protocol, or BigQuery Export? If so, we'd like
to hear from you!
Your issue will be closed without further interaction if you submit any of the
following:
- A bug report.
- A feature request for the GA UI.
- Questions around the GA UI or developer features.
- A feature request without all the requested information.
Before filing a new feature request, see if it already exists in the
issue
tracker
. If an issue
matching your request already exists, click the
+1
button in the upper right
corner of the issue to let us know you're interested. You can also add a comment
with any additional information.
If your feature request isn't already covered,
submit a new feature
request
.
Make sure you provide all of the requested information.
While we intend to take developer feedback into consideration, don't expect
direct engagement from us on this tracker. Not all feature requests are
accepted.
Resources for non-developers
If you want to extend or customize Google Analytics, but you don't have
sufficient technical expertise, visit
Google Marketing Platform Partners
to
learn about partners that extend and integrate with the Google Marketing
Platform.
For information on how to use Google Analytics, visit the
Analytics Help
Center
.
To report a non-API problem with Google Analytics, use the "Send Feedback"
option in the
more_vert
menu in
Analytics
.