?????

????? ??? ??? ???? ? ????????? ????? ?????? ????? ???? ???? ?????? ?????, ? ??? ?? ????? ?? ?????, ??? ?????? ???????? ????????? ???? ????. ??? ?? ?????? ?????? ?????? ??????? ???? ?????? ????? ? ???? ????? , ???????? ????? , ??????? ????.

??????????? ?? ?????? [ ????? ??? ???? | ????? ]

?????? ????? ?? ??? ?????? ??? ?????? ????? ?????? ?? ???? ????? ?????. ?????? ??? ?????? ?????? ??? ????, ????? ?? ????? ??? ?? ???? ????? ^[1]. ????? ????? ???? ?? ?????? ??????? ????????, ?????????? ??????? ??????? ?? ???? ?????? ?????? ?? ???? ?? ??? ??????? ???? ^[2]. ????? ??? ??? ??? ?????? ?????, ??? ????? ????? ????? ?? ?????, ???? ?? ?? ???? ^[3]. ??? ?????? ??????? ????? ???? ??? ??? ????? ????? ???? ??????? ?????????? ?????? ??????? ??????? ?????? ????? ???? ????? ??????? ????? ???? ?????? ????? ^[4].

????? [ ????? ??? ???? | ????? ]

?? ??? ???? ??? ???? ????? ???????? ??? ????? ?????. ??? ?????? ?? ??????? ??????? ??????? ????????? ?????? ???????? ?????? ??? ??? ?????. ????? ?????? ?? ???? ??? ??????? ???????, ???? ????? ??? ?????? ???????? ?? ??????? ?????? ???? ??? ????? ??? ^[5]

??? ?? ???? ???? ????? ?????? ?????? ????? ??????? ??? ?????? ?????? ????? ?????? ????? ?????? ????? ?????. ????? ?? ?????, ?????, ???? ????? ???? ???? ??? ^[6].

????? ????? ?????? ?? ??? ???? ?? ??????. ????? ??????? ?? ?????? ????????, ??? the Expectancy Violation Theory (EVT), ?????? ????? ?????? ???????? ?? ??????? ?? ???? : ????? ??????????, ????? ?????? ???????? ??????? ????? ??????????? ?? ?????? ???????????:

????? ??????????? ???? ??????? ?? ?????? ???????? ???????, ?????? ??? ??????? ?????? ??????, ?????? : ???, ??? ???? ?????-?????, ??? ?????.
?????? ???????? ???????? ?? ??????? ?? ?????? ????: ??????? ??? ????-?????,
chronemics - ???? ????? ?? ?????? ?? ???? ??????? ??? ????? ?? ?????? ?? ???????????.
???? ????? ??????????? ???????? ?? ?????, ??????: ?????? ???????, ?????? ????????, ?????? ???????????, ?????? ????????? ????? ??????? ??? ????????

????? ????? ?????? ??? ???? ?? ???, ?????, ?? ????? ?? ????? ??????? ??"?.

????? ?? ???? ????? ????? ??? ?????? ??????. EVT ????? ?? ??????? ?????? ?? ?????? ?? ??????? ??????, ????????? ????? ?????, ?? ???, ????????? ???? ????? ????? ^[7].

EVT ?? ????? ?? ??????????? ??????? ????? ?? ??? ?????? ?? ????, ????? ????? ?????? ??????? ?? ?????? ^[8].

????? ??????? ?????? ????? ??????, ???? ????? ??? ????? ?????, ????? ????? ??????? ??????? ?????? ??????, ???? ??"? ????. ????? ??????? ?? ????? ?????? ???? ?? ???????, ???, ?????, ?????, ????? ????? ??????? ?? ????? ?????? ?????? ?? ???????, ???, ?????, ????? ^[9]

??? ??? [ ????? ??? ???? | ????? ]

????? ???? [ ????? ??? ???? | ????? ]

?????? ???? ??????? ?????? ?????? ???? ???? ^[10]:

? ???? ?????? ??????? ???????
???? ??? ????? ?????
????? ??????? ?????? ??? ????
????? ???? ?????, ????? ???? ??? ???? ? ?????
???? "?????" ?? ???????? ???????? ??????, ???? ???? ?? ???? ??? ???? ???? ???
???? ????? ??????? ?? ????

????? ????? ?? ????? ???? ?????? ?????. ??? ???? ??? ????? ?????? ??? ?? ???? , ??? ????? ???? ?? ????? ??? ?????. ????? ???? (??????) ?? "?????" ?????? ????? ????? ??????? ????, ?? ?????? ????? ???? ??? ??? ???? ????. ????? ???, ???? ????? ??? ???? ????? ??????. ?????? ??????? ?????? ( ???????? , ?????? ) ??? "??????? ???????" ?"????? ????".

?? ???? ??????? ?????? ??????? ????? ????.

????? ????? ?? ???? ???? (????? ????? ?????? ?????? ?? ??? ?? ???? ????? ?? ?????), ????? ?? ?????, ???? ?????? ???? ???? ??? ??? ?????? ??? ????? ????? ?? ????? ??????? ????? ?? ????????. ???? ????? ?? ?? ??????? ????? ???? ?????? ?? ????? ^[11].

?????? ????? ?? ????? ??? ???? ????? ????? ?????? ??? ?????? ???? ??? ????? ????. ????? ????? ???? ???? ?? ????? ?? ????? ??? ???? ???? ????? ???? ???? ??? ?? ???? ^[12].

??????? ?????? ?????? ????? ?? ??????? ?? ????? ??????? ?? ?????? ?? ????. ?????? ??????? ?????? ?????? ??????? ??????? ?? ????? ??????, ????? ?????? ??????? ?????? ????? ???????? ????? ^[13].

???, ?????? ????? ????? ????? ????? ???? ?????? ???? ???????? ???????, ?? ????? ?? ?????? ?????????? ?????? ???? ????? ????? ??? ?????? ????? ^[14].

????? ??????? [ ????? ??? ???? | ????? ]

???? ????? ?????, ??? ???? ????? ?? ???????? ?????? ????? ????? ?? ????? ?????? ^[15] ????? ?????? ???? ????? ????? ?? ???? ?????? ^[16]. ?? ?? ??? ?????? ????? ?? ??????? ?? ??? ???, ??? ??????? ????? ?? ?????, ????? ?? ????? ^[17].

?????? ???????? [ ????? ??? ???? | ????? ]

?????? ??????? ????? ???? ????? ?????? ?? ?????. The Language expectancy theory (LET) ??? ?? ????? ?????? ?????? ??????? ????? ?????? ???? ??? ???? ???? ^[18]. ???? ?????? ?? ?????? ?? ??? ??????? ???? ????? ????? ??????. ???? EVT ???? ??????? ???? ???? ??????? ^[19] ??? ?? ????? ?? ????? ????? ????? ???? ????. ?????? ?? ??? ??????? ??????? ?????? ????? ?????? ?????, ?????, ?????, ??????.

??????? ???????? ????? ????? ???? ??????? ??????? ?? ?????, ??? ?????? ??????? ?????? ?????? ??????????? ??????? ?? ??. ???? ?????? ?? ?????? ??????? ????? ????? ?????? ?????? ????? ???? ?????? ???? ????? ????? ????? ??? ????? ?????? ??????? ?? ????? ???? ???? ?? ??????? ?? ????? ^[18].

??????? ????? ?????? ???? ???? ????? ????? ?????? ????? ????? ?????? ???? ??????.

????? ?? ?????? ?? ??? ????? ????? ????? ?? ????? ??????, ???? ???? ???? ????? ???? ???? ??? ?? ?????? ????? ????? ??????? ?? ?????? ?? ??? ??? ???? ??????.

??????? ?? ???? [ ????? ??? ???? | ????? ]

???????? ?????? ?????? ??? ????? ??????? ?????? ?????? ????? ?? ?????? ??? ????? ?? ????? ?????? ????? ??????? ?? ??? ????. ?????? ??????????? ?? ?????? ??? ???? ?? ???? ??????? ?????? ????? ?? ???? ?????? ???? ??? ????? ??????? ?? ??? ?? ????. ????, ?????? ?? ????? ????? ???????? ???? ?????? ??? ????? ??? ?? ??? ???? ??? ^[20].

?????? ??????????? [ ????? ??? ???? | ????? ]

????? ?????? ?????? ???????????

???? ??? ???? ???????? ???????, ????? ???? ?? ??????? ???????? ?????? ???? ?????? ??? ???? ?? ???? ??????? ?? ???? ????. ???? ???, ???? ?????? ?????? (????? ?????, ????????) ?????? ???? ????? ????? ????? ???? ????? ???? ?? ??????? (??? ???????? ?????? ?? ????? ??????), ?????? ????? ?????? ?????, ?????? ????? ???? ????? ?? ????? ???? ??????? ?? ????? ^[21].

????? ????????? [ ????? ??? ???? | ????? ]

????? ????? ?????? ?? ?????? ? ??????? , ???? ???? ????? ???? ????? ????? ??? ?? ???? ????? ???? ????, ????? ?????? ???? ?????. ??? ???? ????? (????? "?????? ???????, ??????? ?????", 1983 ), ??? ????? ????? ?????? ??????. ????? ????? ??? ????? ????? ?????? ???? ??????, ????? ?? ???? ?? ???? (????: ??? ???? ????? ????? ??? ????? ??????; ??? ???? ? ??????? ?? ??? ????? ?? ???? ???, ??? ????? ?????? ?????). ???? ??????? ????? ?? ??????? ?? ?????? ?????? ??? ??????? ????? ?????? ?? ????? ????? ? ?????? ???????? ?? ??????? ??????? ??????????? ??????? ???? ?? ??????, ??????? ???????? ???? ?????? ?? ???? ?? ?? ??????????? ???? ????, ?????? ?????? ??????? ????? ?? ?????? ??????? ???? .

????? ??????, ????? ???, ??? ????? ?????? ????? ?????? (Mind Set) ????? ????? ???????? ??????. ????? ?????? ????? ?????? ???? ????????? ????? ?????, ??? ????? ??? ???? ????? ???. ???? ?? ???? ???? ? ????? ??? ???????? ?? ???? ????? ?????? ???? ????? ??? ???? ?"????????", ???? ??? ????? ?? ????? (???? - ?????? ?????? ? ??? ?????? , ???? ??????? , ?????? 11 ??????? ????). ?????? ??????? ??????, ??? ????????? ?????? ?????? ?????? ????, ??????? ???????? ?? ??????, ?????? ????????? ?????? ??????? ???? ???????? ??????. ???? ??????? ???????? ???? ??????? ??? ????????? ?????? ????????? ?????, ?? ??? ?????? ??? ?????????? ??? ?????? ???? ??????? ??????. ????? ????????? ??????? ??????? ??? ???? ?????, ??? ??? ????? ????? ?? ????? ??????? ???? ????? ???????? ?????? ?????. ?????? ???? ????? ?? ???? ?????? ??? ?? ??????? ?????? ????? ????????? ?? ?????? ??????? ?????? ( ??????? ).

??? ?? [ ????? ??? ???? | ????? ]

???? ???? ???? - ????? ????? ?????.
??????? ?????? ?????

??????? ???????? [ ????? ??? ???? | ????? ]

Fundamental Surprise
???? ?? ????? ?????? ??????? ???? ??????
????? , ?? ??? ? ?????? ???????

????? ?????? [ ????? ??? ???? | ????? ]

^ .Louis, M. R, Surprise and Sense Making: What Newcomers Experience in Entering Unfamiliar Organizational Settings, Administrative science quarterly , 1980, ??' 226-251 doi : 10.2307/2392453
^ Paul Ekman, Basic emotions, Wiley , 1999, ??' 45?60
^ Russell, James A., A circumplex model of affect., Journal of Personality and Social Psychology 39(6), 1980, ??' 1161-1178
^ Reisenzein, R. et al., Evidence for Strong Dissociation Between Emotion and Facial Displays: The Case of Surprise, Journal of Personality and Social Psychology 91, 2006, ??' 295?315 doi : 10.1037/0022-3514.91.2.295
^ John Casti, Complexification: Explaining a Paradoxical World through the Science of Surprise. New York: HarperCollins, 1994., John Casti; Complexification: Explaining a Paradoxical World through the Science of Surprise. New York: HarperCollins, 1994.
^ Matthias Gross, Matthias Gross; Ignorance and Surprise: Science, Society, and Ecological Design. Cambridge, MA: MIT Press, 2010., Matthias Gross; Ignorance and Surprise: Science, Society, and Ecological Design. Cambridge, MA: MIT Press, 2010.
^ Burgoon, J. K. & Jones, S. B. (1976), Burgoon, J. K. & Jones, S. B. (1976). Toward a Theory of Personal Space Expectations and Their Violations. Human Communication Research, 2, 131-146, Burgoon, J. K. & Jones, S. B. (1976). Toward a Theory of Personal Space Expectations and Their Violations. Human Communication Research, 2, 131-146
^ Burgoon, J. K. & Hale, J. L. (1988), Burgoon, J. K. & Hale, J. L. (1988). Nonverbal Expectancy Violations: Model Elaboration and Application to Immediacy Behaviors. Communication Monographs, 55, 58-79., Burgoon, J. K. & Hale, J. L. (1988). Nonverbal Expectancy Violations: Model Elaboration and Application to Immediacy Behaviors. Communication Monographs, 55, 58-79.
^ Burgoon, J. K. & Jones, S. B. (1976), Burgoon, J. K. & Jones, S. B. (1976). Toward a Theory of Personal Space Expectations and Their Violations. Human Communication Research, 2, 131-146., Burgoon, J. K. & Jones, S. B. (1976). Toward a Theory of Personal Space Expectations and Their Violations. Human Communication Research, 2, 131-146.
^ Darwin, C., The expression of the emotions in man and animals (Edited by Paul Ekman) , London: Fonta Press, 1998/1872
^ Reisenzein, Rainer; Bordgen, Sandra; Holtbernd, Thomas; Matz, Denise (August 2006). "Evidence for strong dissociation between emotion and facial displays: The case of surprise"(PDF). Journal of Personality and Social Psychology 91 (2): 295?315. doi:10.1037/0022-3514.91.2.295. Retrieved October 11, 2011.
^ "Exploring the positive and negative implications of facial feedback.". APA PsycNET. Retrieved 2015-11-02
^ Hess, Eckhard H.; Polt, James M. (5 August 1960), "Pupil Size as Related to Interest Value of Visual Stimuli", Science 132 (3423): 349?50,doi:10.1126/science.132.3423.349, PMID 14401489
^ Partala, Timo; Surakka, Veikko. (2003), "Pupil size variation as an indication of affective processing", International journal of human-computer studies 59.1 : 185?198
^ Paul J. Silvia, Looking Past Pleasure: Anger, Confusion, Disgust, Pride, Surprise, and Other Unusual Aesthetic Emotions, Psychology of Aesthetics, Creativity, and the Arts (1)3, 2009, ??' 48?51 doi : 10.1037/a0014632
^ Ludden, G. D., Hekkert, P., & Schifferstein, H. N. (2006). Surprise & emotion. In 5th International Conference on Design and Emotion, Goteborg, Sweden .
^ Scherer, K. R., Appraisal considered as a process of multilevel sequential checking, Appraisal processes in emotion: Theory, methods, research , Oxford University Press, 2001, ??' 92-120
^ ¹ ² Burgoon, M. & Miller. (1979). Language expectancy theory. The persuasion handbook.p. 177-133
^ Burgoon, J. K. & Jones, S. B. (1976). Toward a Theory of Personal Space Expectations and Their Violations. Human Communication Research, 2, 131-146.
^ Reisenzein et al., Evidence for Strong Dissociation Between Emotion and Facial Displays: The Case of Surprise, Journal of Personality and Social Psychology 91 (2), 2006, ??' 295?315
^ Rainer Reisenzein, Exploring the Strength of Association between the Components of Emotion Syndromes: The Case of Surprise, Cognition and Emotion 14:1, ??' 1-38 doi : 10.1080/026999300378978

[1] .Louis, M. R, Surprise and Sense Making: What Newcomers Experience in Entering Unfamiliar Organizational Settings, Administrative science quarterly , 1980, ??' 226-251 doi : 10.2307/2392453

[2] Paul Ekman, Basic emotions, Wiley , 1999, ??' 45?60

[3] Russell, James A., A circumplex model of affect., Journal of Personality and Social Psychology 39(6), 1980, ??' 1161-1178

[4] Reisenzein, R. et al., Evidence for Strong Dissociation Between Emotion and Facial Displays: The Case of Surprise, Journal of Personality and Social Psychology 91, 2006, ??' 295?315 doi : 10.1037/0022-3514.91.2.295

[5] John Casti, Complexification: Explaining a Paradoxical World through the Science of Surprise. New York: HarperCollins, 1994., John Casti; Complexification: Explaining a Paradoxical World through the Science of Surprise. New York: HarperCollins, 1994.

[6] Matthias Gross, Matthias Gross; Ignorance and Surprise: Science, Society, and Ecological Design. Cambridge, MA: MIT Press, 2010., Matthias Gross; Ignorance and Surprise: Science, Society, and Ecological Design. Cambridge, MA: MIT Press, 2010.

[7] Burgoon, J. K. & Jones, S. B. (1976), Burgoon, J. K. & Jones, S. B. (1976). Toward a Theory of Personal Space Expectations and Their Violations. Human Communication Research, 2, 131-146, Burgoon, J. K. & Jones, S. B. (1976). Toward a Theory of Personal Space Expectations and Their Violations. Human Communication Research, 2, 131-146

[8] Burgoon, J. K. & Hale, J. L. (1988), Burgoon, J. K. & Hale, J. L. (1988). Nonverbal Expectancy Violations: Model Elaboration and Application to Immediacy Behaviors. Communication Monographs, 55, 58-79., Burgoon, J. K. & Hale, J. L. (1988). Nonverbal Expectancy Violations: Model Elaboration and Application to Immediacy Behaviors. Communication Monographs, 55, 58-79.

[9] Burgoon, J. K. & Jones, S. B. (1976), Burgoon, J. K. & Jones, S. B. (1976). Toward a Theory of Personal Space Expectations and Their Violations. Human Communication Research, 2, 131-146., Burgoon, J. K. & Jones, S. B. (1976). Toward a Theory of Personal Space Expectations and Their Violations. Human Communication Research, 2, 131-146.

[10] Darwin, C., The expression of the emotions in man and animals (Edited by Paul Ekman) , London: Fonta Press, 1998/1872

[11] Reisenzein, Rainer; Bordgen, Sandra; Holtbernd, Thomas; Matz, Denise (August 2006). "Evidence for strong dissociation between emotion and facial displays: The case of surprise"(PDF). Journal of Personality and Social Psychology 91 (2): 295?315. doi:10.1037/0022-3514.91.2.295. Retrieved October 11, 2011.

[12] "Exploring the positive and negative implications of facial feedback.". APA PsycNET. Retrieved 2015-11-02

[13] Hess, Eckhard H.; Polt, James M. (5 August 1960), "Pupil Size as Related to Interest Value of Visual Stimuli", Science 132 (3423): 349?50,doi:10.1126/science.132.3423.349, PMID 14401489

[14] Partala, Timo; Surakka, Veikko. (2003), "Pupil size variation as an indication of affective processing", International journal of human-computer studies 59.1 : 185?198

[15] Paul J. Silvia, Looking Past Pleasure: Anger, Confusion, Disgust, Pride, Surprise, and Other Unusual Aesthetic Emotions, Psychology of Aesthetics, Creativity, and the Arts (1)3, 2009, ??' 48?51 doi : 10.1037/a0014632

[16] Ludden, G. D., Hekkert, P., & Schifferstein, H. N. (2006). Surprise & emotion. In 5th International Conference on Design and Emotion, Goteborg, Sweden .

[17] Scherer, K. R., Appraisal considered as a process of multilevel sequential checking, Appraisal processes in emotion: Theory, methods, research , Oxford University Press, 2001, ??' 92-120

[BM1979-18] ¹ ² Burgoon, M. & Miller. (1979). Language expectancy theory. The persuasion handbook.p. 177-133

[19] Burgoon, J. K. & Jones, S. B. (1976). Toward a Theory of Personal Space Expectations and Their Violations. Human Communication Research, 2, 131-146.

[20] Reisenzein et al., Evidence for Strong Dissociation Between Emotion and Facial Displays: The Case of Surprise, Journal of Personality and Social Psychology 91 (2), 2006, ??' 295?315

[21] Rainer Reisenzein, Exploring the Strength of Association between the Components of Emotion Syndromes: The Case of Surprise, Cognition and Emotion 14:1, ??' 1-38 doi : 10.1080/026999300378978

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