How to contact the Bay Area News Group
Main phone numbers and addresses
The Mercury News:
408-920-5000
(voice)
75 E. Santa Clara Street
Suite 1100
San Jose, CA 95113
East Bay Times:
925-935-2525
208 Lindbergh Avenue
Livermore, CA 94551-9512
Newspaper and digital subscriptions customer service:
To report a Mercury News delivery issue, make a payment, place a vacation hold, or make a change to your subscription, please contact our Subscriber Services department at
408-508-5554
or online via the
My Account
?site.
Customer Service Hours:
Monday through Friday: 6:30a.m. – 5:00p.m.
Saturday: 7:00a.m. – 10:30a.m.
Sunday: 8:00a.m. – 10:30a.m.
Subscription Terms:
All Access & Print per week:
$45.00 for 7-day
$19.50 for 4-day (Thursday through Sunday)
$10.90 for Sunday
$8.50 for Digital
Print & Basic Digital per week:
$44.90 for 7-day
$19.40 for 4-day (Thursday through Sunday)
$10.80 for Sunday
Print only per week:
$44.75 for 7-day
$19.25 for 4-day (Thursday through Sunday)
$10.65 for Sunday
Arbitration and Refund policy
The Mercury News:
East Bay Times:
Digital and print advertising:
-
-
- Want to place an ad in one of our regional daily or local weekly newspapers, or on our websites and mobile apps?
- Interested in our advanced digital marketing services?
- Direct advertising links:
Reaching the newsroom:
Newsroom ?
408-920-5444
News tips, local news ??local@bayareanewsgroup.com
Sports ??sports@bayareanewsgroup.com,
408-920-5830
Photo reprints ??photovideodesk@bayareanewsgroup.com
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- Bay Area regional and local news:
- Business and technology news:
- Sports news:
- Entertainment and lifestyle news:
- Editorials, opinion & letters to the editor:
- Submissions must include your name, telephone number and address. Only the name is published.
-
- Submit a letter to the Mercury News editorial page click
here
.
- Submit a letter to the East Bay Times editorial page click
here
.
- Corrections:
- Website and mobile app feedback:
Executives
News Executives/Department Heads
-
- Frank Pine
, Executive Editor –
408-920-5456
- Sarah Dussault
, Senior Editor –
408-920-5307
- Jodie DeJonge
,
Managing Editor – Content –
408-920-5336
- Randall Keith
, Managing Editor – Digital –
408-271-3747
- Mike Frankel
, Assistant Managing Editor – Bay Area Focus –
408-920-5746
- Steve Palopoli
, Assistant Managing Editor – Metro
- Chris Gotsill,
Assistant Managing Editor – A1 and Visuals –
925-977-8527
- Michael Nowels
, Sports Editor –
408-920-5830
- Jackie Burrell
, Features Editor –
925-977-8568
- Dan Borenstein
, Opinion Editor –
925-943-8248
Management
Managing Editor – Digital
Managing Editor – Content
Bay Area Focus
News researcher/archivist
Natural resources and environment reporter
Community Projects
Community Projects director – Wish Book/Share the Spirit
Digital/Interactive
National news and wire editor
Lifestyle & Entertainment
Assistant Features editor
Arts and Entertainment editor
Housing & The Economy
Local News
Santa Clara County, Cupertino & Santa Clara reporter
Santa Clara County Reporter
Sunnyvale, Cupertino and Milpitas reporter
Berkeley, Richmond and East Shore reporter
Richmond and Berkeley reporter
Assistant managing editor – Metro
South Bay metro columnist
Contra Costa County editor
Los Gatos and Saratoga reporter
Opinion / Editorial
Print Production
Breaking News
Reporter – East Bay Courts
Breaking news reporter – Alameda County/Oakland
Breaking news reporter – Contra Costa County
Senior breaking news editor
Senior breaking news reporter
Criminal justice and public safety reporter
Sports
High school sports editor
San Francisco 49ers reporter
Sports enterprise and general assignment reporter
High school sports editor
Pac-12 Hotline / College sports reporter
Visuals
Assistant managing editor – A1 and Visuals