EENA annual publication Public Safety Answering Points ? 2022 Global edition Every year, EENA releases its publication on the organisation of Public Safety Answering Points (PSAPs). Having started by just including European structures, the publication now covers 57 countries worldwide. This document is prepared with the generous contributions of the EENA network of emergency services and public authorities. Read the abstract documents Sort Results By Title (Descending) Title (Ascending) Publication date (Descending) Publication date (Ascending) All Categories 112 General Information Access to 112 AED Apps Case Studies Drones eCall Legislation Location NG112 PSAP Operations PSAP Technology Public Warning Social Media in Emergencies May 23, 2023 Migration to 112: European Emergency Number in the Tuscany Region, Italy May 15, 2023 AML Report Card: 2023 Update March 14, 2023 AED Mapping & Emergency Response: 2023 Update March 1, 2023 RTT and TC Implementation in Europe February 11, 2023 112 Day Report: 40 Recommendations on Public Safety February 10, 2023 PSAPs Global Edition 2022: Abstract October 11, 2022 NG112 Forest Guide October 4, 2022 Participation of Children and Teenagers in Public Safety August 17, 2022 Emergency Communications and the EU Legislative Framework June 7, 2022 Migration to 112 ? European Emergency Number in the Lombardy region, Italy May 24, 2022 Emergency Communications from Third-Party Service Providers February 1, 2022 116117 Deployment Plan in Italy and AREU Lombardy – Case Study November 18, 2021 Citizen Response To Cardiac Arrest October 21, 2021 Transmitting video to the Public Safety Answering Point ? a human perspective October 7, 2021 Using AED-equipped UAV to enhance cardiac arrest response July 1, 2021 Data analytics in public safety June 25, 2021 Updated document: Multilingual Emergency Communications May 31, 2021 Unmanned Traffic Management May 5, 2021 Caller location in NG112 April 16, 2021 Emergency services accessibility for persons with disabilities (2021 update) Next page