We are committed to knowledge-sharing in our efforts to improve public safety and the work of emergency services. That is why we regularly organise free, open, webinars where you can learn more and discuss with your peers about issues related to the sector, from the latest technological developments to hot topics. Here you will find an overview of the different webinars we organise ? don’t hesitate to contact Amy Leete at [email protected] for more information. You can also find answers to our frequently asked questions for webinars by clicking on the button below. FAQ for webinars Coming up June 1, 2023 AML Report Card: 2023 Update Past webinars All years 2017 2018 2019 2020 2021 2022 2023 January 30, 2023 Delegated Regulation of the European Electronic Communications Code: What You Need to Know September 22, 2022 Ensuring continuity of access to emergency services in the transition to IMS/VoLTE services July 19, 2022 Findings of the ‘Galileo for AEDs’ project June 28, 2022 AML: Matching emergency communication with the AML data (provided by SMS and HTTPS) March 28, 2022 Natural hazards: Dealing with the unexpected February 22, 2022 Introducing ISCRAM: Bridging research and public safety June 15, 2021 Emergency communications reforms in Slovenia June 8, 2021 Emergency communications reforms in Sweden June 1, 2021 Emergency communications reforms in Portugal May 25, 2021 Technical workshop on identifying and resolving AML errors when using Android Emergency Location Service (ELS) May 18, 2021 Emergency communications reforms in The Netherlands May 4, 2021 Emergency communications reforms in France April 6, 2021 Emergency communications reforms in Bulgaria February 23, 2021 Emergency communications reforms in Romania January 19, 2021 Drones for public safety: a global perspective December 8, 2020 Public warning December 1, 2020 UX/UI design for call-taking and dispatch November 24, 2020 Ensuring continuity of service of emergency call handling November 17, 2020 NG112 Implementation Steps October 21, 2020 Managing non-emergency numbers October 8, 2020 Mental health and emergency services September 29, 2020 Human behaviour and decision-making in emergencies September 22, 2020 EU legislation on emergency communications – What’s next? June 30, 2020 Social Media Day June 30, 2020 Ensuring Accessibility to Emergency Services June 25, 2020 New & Effective Solution for AML Roaming June 23, 2020 Lessons learnt from the Australian Wildfires June 16, 2020 Emergency Apps travelling with you: PEMEA Project Results June 8, 2020 Next Generation 112 – Enabling Emergency Communications May 26, 2020 Cross-border NG112: CELESTE Results May 14, 2020 Republic of Korea’s response to COVID-19 May 11, 2020 Data analytics in emergencies May 8, 2020 EENA & Twitter: Crisis Communications Webinar May 4, 2020 Austrian emergency medical calls during COVID-19 April 30, 2020 Role of tech platforms around COVID-19 April 28, 2020 Health and Safety at Work April 6, 2020 How disinformation & cyberthreats affect emergency services during COVID-19 outbreak March 27, 2020 Data and strategies on emergency calls & public warning during COVID-19 outbreak November 26, 2019 Emergency Services November 5, 2019 GDPR & Public Safety October 15, 2019 eCall October 8, 2019 5G & Emergency Services September 12, 2019 LETS CROWD: Communicating with Multicultural Crowds in Mass Gatherings June 13, 2019 Drones for Emergency Services May 22, 2019 NG112: Project information & Update May 2, 2019 Training of 112 Call Takers & Dispatchers December 12, 2018 Drones & Public Safety 2018 ? Latest news & upcoming activities October 30, 2018 The future of EU legislation on emergency services October 25, 2018 NG112 Comms & PEMEA Plugtests event 2019 March 22, 2018 Next Generation 112 for Mobile Network Operators January 16, 2018 Social Media in Emergency Management