Everyday Crisis Management

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First Decision Press , 2002 - Crisis management - 274 pages
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"Everyday Crisis Management" is an action guide that teaches the principles of decision-making and critical action utilized by professional crisis managers. Techniques are explained, illustrated by real life examples (including lessons from 9/11/01) and reinforced through exercises. It is an invaluable handbook for business people, emergency personnel and every citizen.
 

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Selected pages

Contents

CRISIS
1
WHAT CONSTITUTES A CRISIS
5
CRISIS PREDICTION
13
CRISIS PREVENTION
19
PLANNING
29
PREPARATION AND TRAINING
51
PROBLEM SOLVING
65
EVENT MANAGEMENT
79
BUSINESS CRISIS
141
PERSONAL SKILLS
151
PERSONAL CRISIS
163
SUICIDE
169
CHRONIC CRISIS
177
MAJOR CRISIS REVISITED
201
TERRORISM AND TERROR
215
ADDITIONAL TECHNIQUES
233

MAJOR CRISIS
107
CRISIS RESOLUTION
117
ORGANIZATIONAL SKILLS
127
INDEX
257
ABOUT THE AUTHOR
271
Copyright

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Bibliographic information

QR code for Everyday Crisis Management
Title Everyday Crisis Management
Author Mark L. Friedman
Edition illustrated
Publisher First Decision Press, 2002
ISBN 0971845204, 9780971845206
Length 274 pages
   
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