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When it comes to hotels, we're perfectionists - passionate about what we do and proud of both the quality and value we deliver to a growing list of clients. We're committed to excellence in training, teamwork, communication - and to getting everything we do right first time. For us, it's all about service beyond expectations.

We aim to work hand-in-hand with each of our customers to support their business objectives and to enhance their reputation in their particular markets, creating a sustainable service solution that is robust and trusted, tailored to specific business needs and offering outstanding value.

We create value for our clients through an unrivalled customer-focus that protects and strengthens their brands, delighting guests and encouraging them to come back time and time again.

Some of the biggest and best-known hotel groups in the country rely on ICM for their cleaning services - including Hilton, Double Tree by Hilton, Crowne Plaza and Premier Inn.