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   02-02-2012 16:52 여성 음성 남성 음성
Commuters’ nightmare!


Commuters pack a platform at Seoul Station in central Seoul, Thursday, after a subway train broke down and halted operations on line No. 1 for nearly five hours during morning rush hour. / Korea Times photo by Kim Joo-sung

Korail hit for breakdown of subway cars during morning rush hour

By Lee Hyo-sik, Yi Whan-woo

A Seoul subway train broke down early Thursday morning when temperatures fell to minus 17 degrees Celsius, creating chaos for hundreds of thousands of commuters in and around the capital.

The subsequent derailment of the troubled train added to commuters’ woes, forcing them to scramble for alternative means of transport. Many of them lodged protests against the subway operator as they shivered amid the lowest temperature in 55 years, and were late for work.

According to Seoul Metro and Korail, a line No. 1 subway train bound for Cheongnyangni Station in northeastern Seoul from Cheonan Station in South Chungcheong Province came to a sudden stop at Seoul Station at 7:22 a.m. due to a mechanical failure.

It stopped for 40 minutes, forcing follow-up trains to be delayed. As a result, thousands of passengers were stuck inside the cars for nearly an hour.

Seoul Metro has overall control of subway lines Nos. 1-4, but both it and Korail operate subway cars. The troubled train was operated and maintained by the latter.

At 8:08 a.m., the operation of subway line No.1 resumed as another train pushed the malfunctioning one forward. However, the train derailed 30 minutes later at Jongno 5-ga Station on its way to a base station in northern Seoul, paralyzing subway operations again.

No passengers sustained injuries due to the incident but subway services between Hoegi and Yongsan stations were suspended for hours, causing a great deal of inconvenience to commuters living north of the Han River.

“Following the derailment, we immediately mobilized a group of mechanics to fix the problem. Around 11:50 a.m., they put the derailed subway cars back onto the rails,” a Korail official said. “The troubled train was then on its way to the base station. As of noon, all subway operations on line No. 1 returned to normal.”

He said the initial breakdown was likely caused by an electrical malfunction due to the cold weather. “We are doing everything we can to find out exactly what caused the breakdown. We will take all possible measures to prevent something like this from happening again.”

Breakdown comes with fare rise

In a separate incident, another train came to a sudden halt at Guro Station also on line No. 1, due to faulty power lines, suspending both north and south bound trains. But trains began operating normally two hours later after the completion of repair work.

However, tens of thousands of commuters suffered a great deal of inconvenience during the morning rush hour as a result of the breakdowns. Some waited for hours while enduring the record-low temperature. Others looked for alternative means of transport, such as buses and taxis.

The majority of passengers on line No. 1 were late for work Thursday.

“I was trapped in an extremely crowded subway car for almost an hour. The train operators just told us to wait little bit. It was like my worst nightmare turned into reality,” a 37-year-old salaried worker said at Jongno 3-ga station. “I was late for work by at least an hour. I heard Seoul City plans to raise fares by 150 won. But who wants to pay more for a subway ride like this.”

At Jongno 3-ga station, Seoul Metro employees were busy informing passengers of the suspension of subway operations. But it seemed that users paid little attention. They put up notices on the walls, columns and everywhere they could to let subway users know the measures being taken by the operator.

Several employees shouted, “We regret there will be no train services between Seoul Station and Cheongnyangni Station.”

“What is all this about?” a middle-aged man shouted at one of the employees. “You people were supposed to make an announcement when I entered the station,” he said.

This is not the first time for line No. 1 subway trains to stop operating in winter. On Jan. 16, 2011, a train bound for Uijeongbu Station broke down at Hankuk University of Foreign Studies Station in northern Seoul.

A year earlier, another train also stopped at the same station, due to engine failure.

Korail said line No. 1 trains that operate on rails built above ground are more prone to a range of failures in winter due to weather conditions, compared with those operating underground.







`阿修羅場' 1號線…抗議·還拂 要求 빗발

"案內放送 제때 안해"…헛걸음한 市民 많아

2日 午前 地下鐵 1號線의 電動車 故障으로 出勤길 大混亂이 빚어지면서 市民의 抗議가 빗발쳤고 還拂을 要求하는 騷動도 곳곳에서 벌어졌다.

運行 中斷 消息을 미리 듣지 못하고 地下鐵驛을 찾은 市民은 驛務員을 붙잡고 狀況을 물어보거나 스마트폰으로 뉴스를 確認하는 等 다른 交通手段을 알아보려고 바쁘게 움직였다.

一部 乘客은 虛脫한 表情으로 地下鐵 路線圖를 바라보다가 案內放送이 나오면 귀를 기울이기도 했다.

大田에서 KTX列車를 타고 온 권종순(55)氏는 "事業 때문에 鍾路에 가야 되는데 바쁜 渦中에 電動車가 멈춰 서서 還拂을 받으러 왔다. 이렇게 추운 날씨에 運行이 안되는 게 말이 되느냐"며 憤痛을 터뜨렸다.

地下鐵驛에는 乘客들을 위한 案內放送이 繼續 나왔지만 乘客들은 새로운 內容 없이 같은 內容만 反復하는 案內放送에 右往左往하는 모습을 보였다.

特히 地方에서 KTX를 타고 서울에 到着한 乘客들은 서울地理에 익숙하지 않아 새로운 交通手段을 알아보는데 애를 먹었다.

서울驛을 찾은 한 乘客은 "'대단히 罪悚합니다'라는 案內放送만 되풀이하고 事故車輛의 後續 措置의 안내는 全혀 없다"며 "乘客의 不安한 마음을 안정시키기 위해 對處 方案에 對한 案內放送을 해야 된다"고 말했다.

大邱에서 올라온 정홍기(60)氏는 "회기역에 있는 慶熙大病院에 診療를 받으러 올라왔는데 運行이 안 되면 어떻게 가야 하는지 알려줘야지 無條件 안된다고만 하면 어떻게하느냐"며 地下鐵 出入口를 가로막는 職員에게 抗議했다.

富川發 九老行 急行列車에서 내린 이부자(70ㆍ女)氏는 "타고 오는 途中에 案內放送이 없어서 어떻게 換乘을 해야 할지 어떤 交通手段을 利用해야 할지 알 수가 없었다"며 "地下鐵이 平素에는 좋은 交通手段이지만 非常時 對處하는 모습이 失望스럽고 답답하다"고 말했다.

서울驛에서 만난 大學生 안재욱(20)氏는 "親舊들과 청량리에서 10時 17分 列車를 타고 安東으로 旅行을 가려고 했는데 列車가 안 와서 旅行을 가지 못할까 걱정이다"며 遑急히 택시를 타러 뛰어갔다.

市廳驛을 찾은 곽경자(66ㆍ女)氏는 "鍾路5街 事務室로 出勤해야 하는데 뉴스를 못 봐서 地下鐵 運行이 中斷된 것을 몰랐다"며 "會社에 電話를 해보니 일찍 나온 1名만 있고 아무도 出勤을 못 했다고 한다"고 말했다.

日傭職 淸掃勞動者 老母(53ㆍ女)氏는 "元來 9時에 일을 始作해야 하는데 會社에 車가 늦어서 못 간다고 했더니 오늘 나오지 않아도 된다고 하더라. 다른 사람을 쓴 게 아닌가 싶다"며 하루 일감을 놓친 것에 對해 不滿을 吐露했다.

地下鐵公社는 乘客들에게 乘車券을 還拂해줬지만 還拂받으려는 乘客들의 줄이 길게 늘어서자 이미 出勤길에 늦은 市民들은 조바심을 냈다.

시청역에서 만난 이윤형(68)氏는 "還拂은 너무 當然한 일인데 사람이 해주는 것이기 때문에 너무 時間이 오래 걸린다"며 "기다리다가 그냥 가는 사람도 있을테고 날씨가 너무 추워서 나도 還拂받지 않고 가고 싶은 마음이 생긴다"고 말했다.

旅行을 위해 韓國을 찾았다가 갑자기 中斷된 列車 運行 때문에 訪問 日程에 蹉跌이 생긴 外國人도 있었다.

홍콩에서 온 워터幕(29)氏는 "鐘閣에 있는 호텔로 移動하고 있는데 한 停車場을 앞두고 地下鐵이 멈춰 서 택시를 타야 한다. 英語를 할 수 있는 택시技士를 만나기가 쉽지 않아서 걱정된다"고 말했다. (聯合뉴스)

leehs@koreatimes.co.kr yistory@koreatimes.co.kr




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