FREQUENTLY ASKED QUESTIONS

What is the proper way to pronounce Koch?
The English pronunciation is pronounced, “coke."

How do I obtain a catalog?
You can now download a digital format here . For a printed catalog, e-mail customer service at cs@hk-usa.com .

How do I know if I have purchased an official HK firearm?
There are a lot of look-alike or clone products being sold today that are
not produced by HK. Here are some important markings to look for:

German export law requires that “Made in West Germany” or “Made in W.
Germany” or “Made in Germany” appear on the firearm. This usually appears on
the magazine as well and reads:

Made in W. Germany
HK Inc.
Trussville, AL

(older models may say Sterling, Chantilly or Arlington, VA or indicate SACO
as the importer)

*Any other product not marked as above is not an official HK product and is
not covered by HKI's warranty.

How do I obtain an operator’s manual for my HK firearm?
Easily viewable and downloadable digital files covering several HK firearms are available throughout this site. You may select from a variety of manuals, including Mark23 , USP Series , P7 Series and P Series firearm manuals. Printed manuals are also available from HK by emailing cs@hk-usa.com or writing HK at 7661 Commerce Lane Trussville, AL 35173.

How can I tell what year my USP was made?
The date code is located on the Left hand side of the pistol and is represented by two letters. Below is the date coding chart. The letter will correspond with the number.

A - 0
B - 1
C - 2
D - 3
E - 4
F - 5
G - 6
H - 7
I - 8
K - 9

How do I obtain service for my HK firearm?
See Warranty/Service page. Click here .

What type of product warranty does HK offer?
All HK firearms sold in the USA are covered by a Limited Lifetime Warranty for the original owner. Law Enforcement products are covered by a Three Year Limited Warranty. For specific warranty information, please contact HK at 205-655-8299.

Does HK make a laser?
HK does not manufacture lasers.

Does HK sell Class III items to civilians?
HK is prohibited from transferring these products to civilians.

How do I have night sights installed on my pistol?
You can order HK firearms with night sights from you HK authorized dealer. Contact HK customer service at cs@hk-usa.com . Provide your serial number and detailed contact information for a return authorization number.

Can I purchase a frame for my USP?
HK does not sell frames as accessories.

Can I convert my USP .357 compact to 40 and vice versa?
Caliber conversions are not authorized by HK.

Can I convert my USP 45 to 40/9 (Custom Sport)?
Caliber conversions are not authorized by HK.

How do I purchase HK parts and accessories?
Contact your local dealer or a national parts dealer. Click here to find a dealer near you .

What items are available after the expiration of the 1994 Clinton ban?
High capacity magazines are the only additional product available. The importation of HK firearms did not change.

Explain the Benelli and Fabarm situation.
Heckler & Koch Inc. no longer imports Benelli or Fabarm firearms. Heckler & Koch Inc. still covers the Fabarm warranty for the firearms that are marked with the HK import logo. For Benelli firearm questions please call Benelli USA at 301-283-6981.

Does HK Trussville offer tours?
No, HK is a closed facility due to contractual regulations.

Does HK have various repair facilities?
Trussville, AL is the only repair facility in the U.S. for civilian and non-federal LE pistol repair. For NFA or Federal Government, please contact our Columbus, GA facility at 706-568-1906.

How do I find a holster to fit my HK pistol?
There are many holster manufacturers that carry holsters that fit HK pistols.
Click here for a contact list .

My HK SL8-1 has a tiny gap or separation in the stock above the trigger guard. Is this cause for concern and is it covered under HK warranty?
Like all HK products, the SL8-1 is covered under a lifetime warranty. But the separation you describe is not a cause for concern according to HK engineers. It is cosmetic and will in no way affect the rifle's functioning or its structural integrity.

I need instructions for my FABARM semi-automatic 12 gauge shotguns.
The free carrier option featured on several FABARM semi-automatic models allows the shotgun to be unloaded safely without chambering a shell from the magazine. This feature also allows for the shotgun to be stored or handled safely with shells in the magazine but with the chamber remaining empty.

To load when chamber is closed:

• Make sure the safety is on! *Point firearm down range
• Push the free carrier latch to the rear of the gun until it clicks.
• Pull the bolt to the rear until it locks into place in the open position.
• Load a shell into chamber and depress the bolt release button.
• Turn the gun over and load additional shells into magazine.
• You are now handling a loaded firearm!

With the free carrier feature, an unfired shell may be unloaded from the chamber by pulling back on the bolt cocking handle and ejecting the shell. Shells present in the magazine will not be loaded into the chamber during this process.

To load through magazine with the bolt closed:

• Make sure the safety is on!
• Load shell(s) into magazine by pushing the free carrier latch down with the shell and sliding the round(s) into the magazine.
• Push the free carrier latch towards the rear of the gun until it clicks.
• Pull the bolt to the rear and release it (depressing the bolt release button is not necessary).
• At this point, additional shells may be inserted into the magazine
• You are now handling a loaded firearm!

To completely unload the firearm:

• Empty shell (if present) from the chamber
• Visually inspect the magazine for additional rounds.
• Depress the free carrier latch toward the rear of the gun to release shells from the magazine.
• Cycle rounds out of gun by pulling the bolt to the rear of the gun

The gun is completely unloaded when the bolt locks back and the orange magazine follower is visible from the bottom of the gun.