The Trove Partner Support team is available to support Partners to access services and make the best use of Trove. We encourage you to contact us if you have any questions or concerns. As Trove Collaborative Services is an initiative of the National Library of Australia, we will respond in accordance with the
NLA Service Charter
.
Contact us
If you have a general enquiry, t
he best way to reach us is through our
Trove Partner Support
general
enquiry form
.
Submit a request to
Report a technical issue
If you want to report a problem or technical issue with any of our Trove Partner Services,
please contact Trove Support
.
If you find something in Trove is not quite working as you'd expect, we recommend checking our page on
known IT issues
to see if the technical team is already working on it. The Trove system updates page also shares recent fixes and release notes on
updates to the Trove system
and includes a list of frequently asked questions that we update regularly.
Provide feedback
We welcome your feedback and suggestions to improve our services. Please provide comments via our
feedback form
.
Promote your organisation
Get in touch
with us if you are interested in
promoting your organisation, collections and content on the Trove website or through our monthly
Treasures eNews
.
Subscribe to the Trove Partner newsletter
Stay up to date with the latest in all things important to Trove Partners by signing up to the monthly Trove Partner news, delivered straight to your inbox. It is your one-stop spot for updates on upcoming projects, registrations to and recordings of our popular live webinar series, information on the services we provide and learning content to help you and your colleagues get the most out of them.
Contact Trove Partner Support
to sign up.
Connect with local community or special interest groups
Find
a local community or special interest group in your state.