|
?? ????? ??? ??
. ????? ????? ???? ?????? ?????,
?????
???? ????? ?? ???? ?????, ?? ???
???? ????
, ?? ?
????? ??????
???? ????? ??????? ???????.
|
??? ??????? ????? ?????? ?? ????. ?? ?????? ??? ???? ?????? ????, ???? ????? ?? ??????. ????? ?????? ????? ?
?? ?????
.
|
|
?? ????? ??? ??
. ????? ????? ???? ?????? ?????,
?????
???? ????? ?? ???? ?????, ?? ???
???? ????
, ?? ?
????? ??????
???? ????? ??????? ???????.
|
??? ??????? ????? ?????? ?? ????. ?? ?????? ??? ???? ?????? ????, ???? ????? ?? ??????. ????? ?????? ????? ?
?? ?????
.
|
????? ??????
??? ???? ?????? ?
?????
????????? ?????
????????, ?????? ?????? ?
????? ????????
, ??
????? ???????
????? ???? ?? ?????? ???. ????? ?????? ???? ?????? ??????? ?? ????? ??????. ??????? ?? ???? ?????? ?????? ????? ????? ?? ???????? ????? ????????, ?? ?????? ??? ???? ????? ????? ??????? ?????. ????? ?? ????? ?????? ??? ????? ?????? ????? ?? ??????? ??????, ??? ???? ????? ??
???????
. ????? ???? ?????? ????? ??????? ?? ?????? ????? ?
?????
?? ?????? ??????? ??, ??????? ????? ??????
?????????????
??????? ??????? ????? ????? ??????. ????? ????? ????? ??????? ?????? ????? ??????? ?? ??????? ???? ?????? ??? ??? ????, ?????? ?? ???? ??????? ??????.
?????? ????? ?????? ?????? ?????? ?? ??? ?????? ???? ??????, ?????? ?????? ???? ?????? ?? ?? ??? ???? ??????, ?????? ??? ???? ?????? ????? ?????
??????
???????
??? ????? ??? ?????. ???? ?????? ???? ?? ?????? ???? ??????? ??
???? ?????
(????:
??????????
?
??????????
), ?? ?? ???????
????? ?????? ??????
?
???? ?????
.
?????? ??????? ??? ????? ?????? ???? ?????? ????:
- ???? ????? ?????? ?????? ?
?????
:
???? ????????
,
?????????? ???????
,
????
,
?????
, ????? ?????,
?????
?
????
,
????? ????
?????? ???.
- ???? ????? ?????? ??????? ??????:
???????? ?????
????????
,
?????
, ?????, ?????? ?????,
???? ??????
, ????? ??????? ???'.
- ????? ?? ?????? ??????: ????? ????? ????? ????? ?????? ?? ??????, ???? ????????? ????? ??????? ??? ?????? ??????? ?? ????????. ????? ??
?????
, ??????,
??????
,
???? ?????
????.
?????? ??????? ????? ??? ????? ??????? ???????? ??? ?????? ??????? ?????, ?? ?????? ????? ??? ?????? ?????. ????, ???? ????? ??????? ?????? ???????? ?? ????? ?????? ?????? ?????? ????? ?? ??????.
?????? ??????? ??? ?????? ?????? ???????????? ???? ??????? ??????? ?????? ????? (?????? ???? ??????
????? ?????
?????) ?????? ?????? ???? ??????? ?????
[1]
. ??????? ??? ????? ????? ??????? ???? ?????? ????? ?? ????? ??????? ?????? ?????, ??????? ??????? ?? ??? ????? ?? ???????. ?????? ???????? ???? ??????? ???????? ???? ??????? ???? ???????? ???? ???? ??????, ????? ?????? ?????? ???????? ????? ??? ?????? ???????.
???? ?????? ??????? ??? ????? ?????? ?????? ????? ?? ?????? ??????? ?????????? ????? ??? ?? ??? ????? ?????? ???? ?? ??????? ???????? ??? ????, ??????? ?? ?????, ????? ?????, ????. ????? ??????? ????? ?????? ?????? ?????, ??? ????? ???????, ????? ???????? ????? ?????? ???????? ???? ????? ????? ???????? ??????? ?????? ?????? ???????? ?? ??? ?????? ?????? ???? ??????.
????? ?????? ???? ???? ??? ???? ????
????? ???????
. ?????? ???????? ????? ?????? ???? ?? ?????? ??????, ????????? ??????, ?????? ??????? ???? ????? ?????? ????? ??????. ?????? ??????? ????? ?????? ???? ?? ???? ?????? ?????? ???????? ??????? ?????????, ?????? ??????? ?????? ????? ?? ??? ?? ????? ?????? ?????-???????.
???? ??????? ???????? ???? ?????? ???????? ??????? ???? ????, ?? ?????? ??????? ?? ??????? ??????? ??????????, ?????? ?????? ??????? ???????? ???????? ?? ???? ?????? ???? ?????? ??????. ?????? ????? ????? ??????? ?????? ????? ????? ??? ??????? ??????? ??????. ???? ????? ?? ????? ???? ?? ????? ?????? ??? ???? ????? ??? ?????? ????? ?? ???? ?????, ?? ??? ????? ?????? ???????? ??????, ????? ???? ???? ?????? ??????? ?????? ?????? ?????? ?????? ????? ???????
[
???? ????
]
.
????? ??????? ???? ???? ??????? ???????? ??? ?? ??? ???????????? ? ?????????? ???????. ???? ????? ??? ???? ?????, ????? ?????? ?????? ?????. ???? ????? ?? ??????? ?? ???????, ??
?????? ????????
, ?? ??????? ???????? ?? ??????, ???? ????? ??? ????? ?????, ????? ????? ?????? ????? ???? ?????? ??? ????? ?????? ??????? ??????? ???????. ???? ????? ??? ????? ??????? ?????? ??????? ?????? ?????? ???????, ???? ????? ??? ???? ????? ???????? ???? ???? ?? ?????? ???? ???? ????? ???????.
?????? ?? ?????? ??????? ????? ?? ????? ???? ?????? ??????? ???? ???? ??? ???? ????? ????? ????? ????????? ??????? ???? ?? ???? ??? ???, ?????? ???? ?????? ????? ????? ?????? ????? ???? ??? ????? ?? ??????? ???? ???? ??? ?? ??? ?????? ?? ??????? ??????, ??? ???.
????? ?????? ????? ???????? ????? ???????? ????
?????
. ????? ?????? ??????? ????? ???????? ?????, ????? ?????? ?? ???? ??????? ????? ????? ???-?????? ????-??????, ???
???? ??????
. ??????? ?????? ??????? ??????? ?????????, ???? ????? ???? ????? ???? ?
???
??????, ??? ????? ????? ?????? ?? ?????????? ????? ????????? ?????? ????????. ????? ?????? ??????? ????? ???? ????
????????
??????? ?????. ???????? ???? ?? ???????? ?
??????????
, ???????? ?
??????????
, ???????? ??
???? ?????
?
????? ?????? ??????
.
?????? ???? ?? ?? ?????? ????? ???????? ?????? ?????? ??? ????? ??????; ????? ??? ???? ??????? ???? ?????? ?????? ???? ???? ???? ?? ????? ?????? ???????.
???? ??????? ???? ?????? ??????:
- ????? ?????? ?????????? ?? ?????? ? ????? ?? ??? ???? ?????? ???????? ????????? ????? ??????? ?????, ????? ??? ???? ??
??????
??????? ?? ??????? ??????? ???. ???? ????? ??????? ???????? ????? ?????? ?????? ??????? ???????? ?? ???. ????? ?? ????? ????? ??????? ??? ????? ?? ???? ?????? ?? ?????? ??????? ??????.
- ????? ??????? ????? ?? ??? ??????, ???:
?????
,
?????
, ?????? ?
???????
. ????? ?? ????? ?? ????? ?????? ??? ????? ?????????? ???????? ???????? ??????? ????????? ???????? ?????? ??????????.
- ????? ?????? ??? ????? ????? ???????, ?????, ?????, ?????? ????? ?????, ??????? ????? ????? ????? ?? ?????? ???????? ? ??? ??? ????? ?? ????? ????? ??????, ??? ?????
??????
??????????? ??????.
- ????? ?????? ??? ????? ?????? ?? ????? ?? ????? ?? ?????? ?????? ??? ????. ??? ??? ??? ??????? ?????? ?????, ?????? ???????? ???? ?????? ??????? ?? ?????????? ???.
????? ?????? ????? ?????? ??????, ?????? ???? ?? ?????? ??? ???? ????? ???? ?????. ??? ?? ???? ?????, ????? ??????? ?? ???????? ???????? ???????? ???? ?????? ????????? ?? ????????, ??? ??????? ????? ??? ??? ?????? ???????? ?????????? ?? ??????. ?????? ??????? ?????? ?? ?????? ????? ??? ????? ?????? ?????? ?? ????? ??????. ????? ??????? ???? ???? ??????? ??????? ?????, ????? ?????? ?? ??????? ????????? ??????, ???????? ?? ???? ??????? ????? ???????? ??????. ??? ??? ?????? ??????? ???????? ?? ?????? ???? ?????? ??????? ?? ????? ??? ?????? ?????? ?????? ??? ????? ??????, ?? ??? ??????? ?? ????? ???? ??? ???? ?????? ???????. ?????? ?? ????? ????? ????? ??????? ?? ??? ????? ???????, ????? ???? ?????? ????? ????? ?????????? ???????, ????????? ?? ?????? ?????? ??????? ?????.
???? ??????? ????? ?????? ??????? ?? ??? ????? ?? ?????? ??????
??????
????:
????
??????,
?????? ????-???????
,
????? ???????
?????? ????, ???? ?????? ?????? ????? ????: ?????
????
?
????????
, ???? ????? ????, ????? ?????? ??
?????
,
???????
??????? ??????. ????? ?????? ??? ?? ?????? ?????? ???? ?????? ???????? ???????, ??? ???? ???? ???? ??????
????????????
??? ?????? ???????? ???????? ??????? ???? ?????? ????.
????? ?????? ?? ????? ??????? ???? ????????:
- ????? ?????? ? ?? ??? ???????, ?????? ??????
- ?????? ?????? ????? ???? ?????? ?????? ?????
- ????? ???? ?????? ???? ?????? ?????? ???????
- ????? ?????? ?????? ?????? ????????
- ???? ?????? ?????? ????? ??????
- ????? ?????? ???????? ??????? ???? ???????
- ????? ?????? ????? ????? ???????
- ????? ?????? ???? ???????
- ????? ?????????
?????
?? ??????
- ????? ??????
? ???????? ???-????????
- ????? ?????? ?????,
????
?????? ?? ?? ?????
- ????? ?????? ????? ????? ?????
- ????? ?????? ???????? ?????? ? ???? ????? ?????? ????? ????????
- ???? ????? ?????? ????????
????? ????
, ????? ?????? ??????
- ????? ???'????? ?? ???????
- ????? ?????? ?? ????? ????? ?? ???????
- ????? ?????? ??????????? ??????? ???? ???? ?????? ?????? ????????
- ????? ??????? ?????? ??????? ??????? ?????
Schein, E. H. (1990). A general philosophy of helping: Process consultation.
Sloan Management Review
,
31
(3), 57-64.
- ^
??????? ?????? ????????? ????? ???? ?? ????? ????????, ????? ???? ?? ?????? ????, ?????? ??? ?? ?????? ?? ????.