Office in Whittington, Shropshire
The
National Network Management Centre
is the main national
network operations centre
of
BT Group
, situated in
Shropshire
.
History
[
edit
]
BT moved to the countryside site in the 1980s. The NMC is also known as the
Customer Experience and Management Centre
, the
International Network Management Centre
(INMC), or the
National Control Centre
(NCC). The
BT Global Media Network
delivers television content around the world. BT Retail split into
BT Consumer
and
BT Business
.
The transformation of BT's network to becoming digital began in 1985, and finished in July 1990. BT's Worldwide Network Management Centre at Oswestry opened on 5 September 1990, at a cost of £4m.
The site appeared on the
BBC Two
documentary
Genius of Invention
.
[1]
Structure
[
edit
]
It is situated on the
A495
, within a few hundred yards of the road's western terminus at the roundabout with the
A5
, in the west of the parish of Whittington.
The site has a staff of around 440.
Jamie Ford
, the former chief executive of
Plusnet
, runs BT IT Services.
There were originally two buildings - A and B. Building C was built to link these together and forms the hexagonal reception building. Building D was built to be the new Network Management Centre, which has now been superseded by the
New Wave Building
.
Display screen
[
edit
]
The site has a large
display screen
, built by
Synelec
(bought by
Planar Systems
), made from 140 composite screens.
[2]
The screen is ten feet high, and seventy feet wide.
Function
[
edit
]
The site is the home of the UK's
speaking clock
.
BT IT Services
, headquartered at
Barlborough
in
Derbyshire
on the
A616
, have a main operation in the building.
It monitors
network traffic
on
BT's network
across the UK, including
0800
,
0845
and
999
numbers. It monitors
televotes
provide by RIDE (
Recorded Information Distribution Equipment
).
[3]
RIDE is accessed via the
SOAP
protocol.
[4]
At peak periods it implements
call gapping
load control
.
BT Wholesale
controls its traffic from the site.
Every two minutes the site contacts around 700 of BT's
telephone exchanges
to find out how busy they are. 80% of BT's network consists of
optical fibre
.
See also
[
edit
]
References
[
edit
]
External links
[
edit
]
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