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  1. ^ ???? ?? ??? ????? ???? ????? ?????? ????? ?????? 23 ?????? 2012 ???? ?????? 29 ????? 2016 ??? ???? ??? ??? ???? .
  2. ^ ] [https://web.archive.org/web/20210303183102/https://en.m.wikipedia.org/wiki/Special:BookSources/92-833-1036-5 "???? ??????" . ????? ?? ????? ?? 2021-03-03 . ???? ???? ?????? 2021-01-20 . {{ ??????? ??? }} : ????? ?????????: BOT: original URL status unknown ( link )
  3. ^ "7 Basic Quality Tools: Quality Management Tools | ASQ" . asq.org . ????? ?? ????? ?? 2021-01-05 . ???? ???? ?????? 2021-01-31 .
  4. ^ Frey? Daniel D? Fukuda? S? Rock? Georg (2011). Improving complex systems today: proceedings of the 18th ISPE International Conference on Concurrent Engineering . London; New York: Springer-Verlag London Ltd. ISBN : 978-0-85729-799-0 . OCLC : 769756418 . ????? ?? ????? ?? 2021-01-26. {{ ??????? ????? }} : ?????? |author1= ????? ( ?????? )
  5. ^ "How to use the fishbone diagram to determine data quality root causes" . LightsOnData (??????????? ?????????). 5 Dec 2018. Archived from the original on 2020-09-18 . Retrieved 2021-01-31 .
  6. ^ ] [https://web.archive.org/web/20210303183134/https://en.m.wikipedia.org/wiki/Special:BookSources/978-1444393118 "???? ??????" . ????? ?? ????? ?? 2021-03-03 . ???? ???? ?????? 2021-01-20 . {{ ??????? ??? }} : ????? ?????????: BOT: original URL status unknown ( link )