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Frequently asked questions about theguardian.com/crosswords

This article is more than 14 years old

Why do some crosswords look different to others on theguardian.com?
Which crosswords are published online?
How do I print a crossword?
What happened to the PDF version of a crossword?
Why can’t I view the crossword grid’s vertical lines on my print out?
How do I contact the crossword editors?
What are the technical requirements?
How do I give feedback or get further technical information?
Are you able to comment on crosswords?
What is the blind and PS version?
Which crosswords have competitions?
How do I enter the Prize crossword competition?
How do I enter the Genius crossword competition?
How do I enter the Everyman crossword competition?
How do I enter the Azed crossword competition?
When can I see the solutions for crosswords that have winners and prizes?

Why do some crosswords look different to others on theguardian.com?

In February 2010, we changed the way we present some of our crosswords. The Prize, Cryptic, Quick, Quiptic, Everyman and Speedy are in the new format. Azed and Genius will remain in their current format for the foreseeable future.

Which crosswords are published online?

Prize
This cryptic crossword appears in the Guardian Saturday edition.

Quick
This appears every weekday in G2, part of the Guardian.

Cryptic
This appears every weekday in the Guardian.

Quiptic
A web-only crossword, part-cryptic and part-quick. It is added to the site every Monday.

Genius
This web-only prize crossword is published on the first Monday of the month. You can fill it in on theguardian.com and submit your prize entry online.

Azed
This appears every Sunday in the Observer.

Everyman
This appears every Sunday in the Observer.

Speedy
This appears every Sunday in the Observer.

What happened to a PDF version of the crossword?

For all newspaper-published crosswords that appear online from Wednesday 10 February 2010 a PDF version will appear beneath the crossword’s title and alongside the Print version and the Blind & PS version.

The PDF option will still show if it was available on the old crosswords before they were moved over to our new platform.

How do I print a crossword?

Crosswords can now be printed by clicking the link to the print version.

We have added black lines to the print version to make it clearer, while retaining the grey squares so less ink is used when printing (something many users have requested).

We know people are experiencing issues with printing so we have outlined some details here that should help.

Select the print button at the top of the crosswords page, this will take you to a print version.
Then select file and print preview.
Here can you make your selection. In the scaling if you select 90% this will be big enough to the fit the page but not too big to make it roll over to page 2.

These steps should be followed in all cases.

However, there are a few exceptions where an extra step must be done.

Printing on Firefox
Windows Users:File - > Page Setup - > Format and Options
Tick “Print Background (colors & images)

Firefox print options

Mac Users: File -> Print
Tick both “Print Background Colors” and “Print Background images”

Crossword printing instructionns for mac
Crossword printing instructionns for mac

Printing on Safari
Mac users: File - > Print
Tick “Print backgrounds”

Safari print options

Printing on IE6,IE7,IE8
Tools - > Internet Options - > Advanced (Tab)
Scroll down to Printing
Tick “Print background colors and images”

Internet Explorer print options

Why can’t I view the crossword grid’s vertical lines on my print out?

In your print options turn on background images and you should be able to see the grid.

How do I contact the editors of the crosswords?

If you wish to contact the editor of Speedy, Everyman and Azed crosswords email crossword.editor@observer.co.uk .

If you wish to contact the editor of Quick, Cryptic, Prize, Quiptic and Genius crosswords email crossword.editor@theguardian.com

What are the technical requirements?

The crossword tools run on most standard browsers. In order to complete the crossword online and use some of the features described below you will need to be logged into theguardian.com and have Javascript enabled on your PC.

To use Azed and Genius you will also need Java enabled. If you can’t get Java to work on your machine, please contact the manufacturer of the computer or the helpdesk for the browser you are using. If you have trouble using the online tool then you can click the ‘Print Version’ link for a printed pdf of the crossword.

How do I give feedback or get further technical information?

If you need help or have a technical query, please go to https://www.theguardian.com/info/tech-feedback

Are you able to comment on crosswords?

You are able to comment on most crosswords for the first seven days after publication. There is a warning for users. Do not scroll down if you want to avoid the risk of seeing any of the answers. We will not have comments enabled for the Prize, Everyman, Genius or Azed crosswords as these are competitions.

What is the blind and PS version?

This is designed for blind or partially-sighted users. It is a stripped down text version, which should be easily read by a screen reader.

Which crosswords have competitions?

Everyman, Prize, Azed and Genius

How do I enter the Everyman crossword competition?

Competition entries for the latest Everyman crossword must be postmarked not later than Saturday night. The first three correct solutions opened will receive a set of stylish Penguin Dictionaries, worth £30 and perfect for anyone who revels in the English language. £15 book tokens for the first five correct solutions opened. Completed Everyman crosswords should be printed out and sent to: The Observer PO Box 6604, Birmingham, B26 3RW.

How do I enter the Prize crossword competition?

Competition entries for the latest Prize crossword must be received by the first post on the Friday after the puzzle appears. The first five correct entries drawn will win a copy of Guardian Style and Secrets of the Setters. Completed Prize crosswords should be printed out and sent to: The Guardian Crossword, PO Box 6603, Birmingham, B26 3PR or fax to 0121 742 1313.

How do I enter the Azed crossword competition?

Details on how to enter the Azed crossword appear on the printable PDF. The Azed Slip, containing details of successful competition entries and Azed’s comments, is available on subscription at £13 a year for 13 issues (£16 for overseas subscribers). Cheques payable to the Azed Slip, should be sent to The Azed Slip, Coombe Farm, Awbridge, Romsey SO51 0HN. To receive a sample slip, please send an sae to this address. For much more information on the Azed Slip, visit andlit.org.uk

How do I enter the Genius crossword competition?

You need to be registered with theguardian.com to enter the Genius crossword. To register, you need to tell us the email address you want to sign in with, a password, and your country of residence. UK and US users must also give us their postcode or zip code. See our registration page .

When can I see the solutions for crosswords that have winners and prizes?

Azed solutions will be available three weeks after they are published.
Everyman solutions will be available one week after they are published.
Prize solutions will be available one week after they are published.
Genius solutions will be available one week after they are published.
To view the solutions click on the solution button alongside the crossword’s grid.

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