Business | Management

Piecing things together

What companies can learn from playing with Lego

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WHEN recruiting at British universities, PricewaterhouseCoopers, a consultancy, presents candidates with an unusual exercise. They are asked to build a tall and sturdy tower using the smallest possible number of snap-together Lego bricks. Similarly, at Google Games, a recruiting event first staged by the search-engine giant in April, candidates are invited to build Lego bridges?the stronger the better. In each case, the company is trying to convey the idea that it offers a creative, fun working environment. “It was as much advertising as a way of trying to get recruits,” says Brett Daniel, a student at the University of Illinois at Urbana-Champaign who built the Google Games' weakest bridge.

The eponymous Danish firm, based in Billund, Denmark, has embraced the corporate use of its coloured plastic bricks. As part of a scheme called “Serious Play” it is certifying a growing number of professional Lego consultants, now present in 25 countries. They coach managers by getting them to build “metaphorical abstractions” of such things as corporate strategy, says Lego's Jesper Jensen, who runs the scheme. Hisham El-Gamal of Quest, a management consultancy based in Cairo that offers Serious Play workshops, says demand for the two-day, $7,000 courses is booming.

This article appeared in the Business section of the print edition under the headline “Piecing things together”

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