Services and information
Your consumer rights, data plans, postpaid versus prepaid, switch providers and keep your number, roaming charges and more.
Switch providers and keep your number, choose a local phone service, find a provider near you, change your long-distance provider and phone services for people with disabilities.
Next-generation 9-1-1, 9-1-1 services for Canadians, and service provider obligations.
Handsets, message relay services (MRS), Video Relay Service (VRS), and 9-1-1 services for people with disabilities.
Register with the DNCL, who can still call you, phone calls from political parties, ways to protect yourself and topics for telemarketers.
For consumers
: phone calls from political parties, and protecting Canadians from rogue and misleading calls during Federal Elections.
For industry
: register, registration notices, how to contact Canadians the right away, and frequently asked questions.
Canadians can call or text 9-8-8 anytime for mental health and suicide prevention support. The service is bilingual, considers trauma, and is culturally sensitive.
Register as a telecommunications provider, responsibilities and regulatory obligations, list of registered providers, BITS licences, registration support, and alternative dispute resolution.