The Ultimate iPhone Frequently Asked Questions

Wow. Predictably, the torrent — and I do mean torrent — of iPhone commentary from the citizens of the Web is practically outflooding spam this week. Most of it comes from people whose shirt fronts are practically drenched in drool. Plenty is negative and bitter.

Another huge category is iPhone questions. Never mind that many of these questions either (a) have been answered by Apple, either on its elaborate, interactive Web site or the free video of Steve Jobs’s speech, or (b) come from people who fantasize about fitting the iPhone into their own particular wish lists.

(My favorite sarcastic comment, which was a response to these responses, which were in response to my last blog entry: “Yeah, yeah, yeah, but can you use it underwater? And can you recharge it using solar power? And does it have an optical scanner that detects your eyeball movements so that you merely have to look at a name in your contacts list and blink in order to choose and call him? Apple, you have a long way to go…”)

Anyway, here it is: the ultimate iPhone Frequently Asked Questions list, complete with answers.

ANSWERS TO ALL YOUR QUESTIONS:

Can it be used with anything but Cingular? –No.

Is it an “unlocked” phone, so I can use it with a carrier other than Cingular? –No.

Will there be a non-Cingular version? –Not within the first two years.

Can I put my T-Mobile SIM card in it instead of Cingular? –No.

But what if I keep asking? Then will it be available beyond Cingular? –No.

Can it run Mac OS X programs? –No.

Can I add new programs to it? –No. Apple wants to control the look and feel and behavior of every aspect of the phone.

Does it run programs from Palm, Symbian, Windows? –No.

Does it connect to iChat? –No.

Does it have games? –No.

Is it ambidextrous? –No.

Does it have GPS? –No.

Voice recognition? Voice dialing? Voice memos? –No, although this could change by June when the phone ships.

Does it get onto the HSDPA (3G) high-speed Internet network that Cingular has rolled out in a few cities? –No. But Steve Jobs said a later version of the iPhone will — once there’s enough HSDPA coverage in this country to justify it.

Does the Web browser support Flash or Java? –No.

Will it play music over Bluetooth? –Unknown.

Can you change the battery yourself? –No. You’ll have to send the phone in to Apple for battery replacement, just as with the iPods.

Can it open Word and Excel documents? –No. (Steve Jobs says it can open PDF files, though.)

Can you use it one-handed? –Yes, for some functions. But overall, it’s less convenient than on a phone with physical keys.

Can I make a call while driving a car? –Not as easily as on a regular cellphone with programmed speed-dial keys. (Besides–MUST you?)

Does the camera record video? –Not yet. Apple may add this feature by June.

Does it connect to standard iPod accessories like car docks and speaker systems? –Yes!

Does it work overseas? –Yes. It’s a quad-band GSM phone, meaning you can use it in almost any country (for an added fee, of course).

Is there a Verizon version? –NO!!!!

Will they make a non-cellphone version–a widescreen touch iPod? –Nobody knows. Apple doesn’t leak product info until it’s good and ready.

That scrolling through lists thing is glitzy, but what if I have 3,000 names in my address book? –There’s also an alphabet “index tab” down the right side of the screen, so you can jump to another spot in the list.

Is there a calendar? –Yes.

Will it sync with Outlook? –No.

What about airplane use? –It has a airplane mode (wireless off), just like any cellphone.

Won’t the screen get smudgy? –It does, but you don’t see it except when the screen is off. The one I played with was pretty streaky, but wiping it on my sleeve cleaned it completely.

Who on earth would buy this thing? –Obviously not people who ask this question. But that’s OK–there’s no requirement that everyone buy the iPhone. More for the rest of us! :)

UPDATE: Don’t miss the Ultimate iPhone FAQs, Part 2 !

Comments are no longer being accepted.

Hey, Dave, I’m alternatingly drooling and wondering if I can justify the expense.

Just one more silly question if I may: Do you think Apple will offer a matching keyboard, or that it can sync to an existing Palm type of Bluetooth keyboard. Then, gods of Java willing, I could edit Google Docs or Spreadsheets online and stop carrying disks around forever!

Thanks!
Mark

Kevin in Kansas City January 11, 2007 · 2:49 pm

Maybe the better question with regard to Cingular is: Do I have to use any carrier at all? The way I see it, even without a mobile carrier, this is a cool video iPod with WiFi internet capabilities. I’ll pay $600 for that.

But…cell phones have become a disposable commodity. I have never had one last more then 18 months. However, I would hope that an ipod would last more then 18 months…Although I see the eventual merger of these technologies, I am not willing to pay $500+ for something that I know will be obsolete in less then 2 years…But, if I can talk my employer into it… :)

It will be interesting to see how this all plays out. Will people wait until it is available on their own carriers or will Cingular see a jump in subscribers.

Yet another question I’ve yet to see really answered:

$499/599 “with a 2 year contract”. What do we get for that cost? I assume that no data package is attached (alas!), though it would be insanely nice if one were included. So has anyone from Cingular made any sort of murmur as to what horrid amounts they’re expecting to charge for the iPhone service plans?

Is there any protection for the screen?

It looks real cool… but I will wait until a 2G or 3G version comes out. One that has more memory or hard disk, has a better camera, will allow full OS X access, and allow it to replace my laptop–so I can buy an iMac for home!

I want MORSE CODE for data entry as an alternative. If the iPhone can have predictive typing, that would make Morse coding in predictive fashion easier. I’m not saying everyone would learn morse, but I bet a month after it’s introduced into a PDA there will be people learning it and using it. Look at that horrible Palm gesture language everyone learned 10 years ago. How hard can it be to put a morse program on board—back to the 90’s man…..the 1890’s.

Also, it needs a calculator.

And handwriting recognition…sorry, I was having Newton flashbacks.

First, “Jeeze Louise,” and now “wicked cool.” You the man, David. In re: the Apple iPhone, two, no, three comments:

1. I just want my cell phone to make calls easily, dependably and simply.

2. I need — BAD — a new computer. Is Apple ever going to introduce something to upgrade my iMac?

3. The ‘wicked kewl’ app that they SHOULD have put into this iPhone was XM Satellite and/or Sirius satellite radio. I can play my own tunes in a dozen ways, but Bob Edwards ONLY appears on XM. Come on Steve-O, just because you didn’t think of portable satellite radios doesn’t mean you couldn’t play nice in the sandbox. What a deal THAT would be!!!

Oh, there are four things:

4. I need a new computer. BAD. Is Mac going to come out with something soon. And not a word, not none, about Jaguar or Leopard or Panther or whatever it is. Will the phone run that in June? I need a new computer!

Wowee. Quite a list there.

I’m afraid I have an additional question which I haven’t seen addressed anywhere. In your experience using the iPhone, did you happen to notice whether it responded only to human touch (like a MacBook trackpad), or the touch of anything? In other words, could the touchscreen be used through a material, e.g. from your pocket, or someone with long fingernails? (I’m betting the answer is the former, but it’d be interesting to know.)

Thanks…

When and where will it be sold? Will all features be operational in England? Europe?

So, lemme get this straight: I’m supposed to buy a phone that in order to change the battery I have to mail it into the manufacturer and wait however may weeks without a phone (or have a second one handy) for the turnaround at my own expense — a service that will undoubtedly be considerably more expensive than that actual battery itself (that’s not even made by Apple). What a consumer-friendly idea! More for the rest of you (MacDroids)! Enjoy!

Oh the wonder of the “i” – the drool is coming from the lackey journalists who are desperate for another hit by Apple.

This iPhone hype is excruciating and i hope the price alone drives the device into the “black hole” of exclusivity.

BTW – Apple’s decision to have an exclusive offer with Cingular is soooooo contrary to the notion that Apple runs counter to the mainstream. If Jobs and co. at Apple believe that those cell phone carriers are upstanding corp. citizens that deserve to carry the Apple brand, then Bill Gates is truly a reincarnation of Mother Teresa.

Does “Silent” mean it vibrates? I hope so! Deaf people are definitely drooling over this device — albeit, can we live without a tacticle keyboard… we type like 60 WPM on our Blackberries. :-)

Hi Dave. Nice blog on the iphone – very detailed… so much so that I still have not managed to clean up all the drool on my keyboard. Simply can not wait ’til June, but hey… just in time for Father’s Day, right???

As an avid Macintosh user and former Apple employee, bravo on the device! Truly amazing, sleek, simple, yada, yada. As a current mobile phone developer and International traveler, MAJOR strategic blunder tying up with Cingular. As many people know from first hand experience, Cingular is the absolute WORST carrier worldwide from many standpoints: Customer Service, Data Plan Rates, International Roaming Rates to name a few. Is this device cool enough to make us AT&T Wireless/Cingular users forget the WEEK LONG customer service computer outage in 2004? Is this device cool enough to make us want to pay almost double other carrier’s data plans? Is this device cool enough to make us want to pay US$0.99 for a MISSED CALL when you are roaming in Western Europe or Australia? Absolutely not! Apple had a real opportunity to redefine the mobile phone business as it did with retail. They could have easily sold these devices UNLOCKED at the high price points they have announced. Apple being Apple, they could have easily gotten all US carriers (as well as International) to suck their kneecaps and support the “Visual Voicemail” feature in addition to “others” coming in the future. Should you question any comment here, watch the keynote and guess which CEO did not “fit in” on that stage . . . For the sake of Apple, I hope there is enough backlash against the Cingular idea and they change this strategic blunder and quick. Because as a many time Powerbook owner and iPod owner, I am not switching back to Cingular. Something tells me I am not alone in this when a company’s advertisements are “Fewest dropped calls = we are not that bad”!!!!!!!!

You said it, Bud. Every new Apple product has naysayers, and three out of four are hits, with the occasional flop like the Cube. (Which only had style, not unique features.)

Apple did a lot of incredible things in the technology world and the experience tell us that this guys know what they`re doing…but this new product has a strange appearance…

Dear Pogue,
You are the hardest working writer at the NYTimes.
Time for a Bonus!!

Q: is iphone flash or hard drive?
Q: if flash….can it be swapped out easily?

comment: Great move by Apple, but the Network Sucks!!

In fact all cable and telecom networks overcharge and
under-deliver.

The prevalence of high tech cell phones, IPhones, etc. which are multi-band GSM but locked is unique to the US. While the commercial motives are obvious, the fact that we produce and sell mobile phones that cannot be used in other countries – your column was a bit misleading on that; a locked phone cannot be used with anybody else’s sim chip, including foreign ones – makes a statement about our expectations. And it’s a real nuisance when you are trying to buy one.

David,

Great comments.

Steve’s dog and pony show was awe inspiring!

Did you notice any scratches which have plagued other Apple iPod video and Nano products and has spawned abn entire industry of screen protectors?

Would a screen protector make it hard to use the scroll feature due to a change in tactile feel (redundancy recognized)?

Padmasree Warrior of Motorola analyzes some more reasons why you should consider waiting before rushing out to buy the iPhone.

– Steve

David,

Thank you for that excellent FAQ list and for challenging your readers: ambidextrous? But even after looking it up – being a native German – I still don’t understand what it means in the context of the iPhone.

More important, if it doesn’t sync with Outlook, does that mean it will not be compatible with Windows OS? As a Mac owner I’m not sure, but don’t the Windows iPods only sync the music? Even if there are some software solutions around that, they won’t be allowed onto the iPhone.

If all that is true, say goodbye to the one percent market share!

Jens

Still one question I have that has not been answered anywhere I have looked (including a long time on Apple’s website): How does the iPhone charge? I certainly hope that for $500 it ships with a wall charger (instead of a dock and USB connection like all iPods now do). I’m happy I have my 3G iPod with the wall plug-in and if the iPhone doesn’t come with one, I will deisappointed.

You say no games, but what about iPod games? It’s supposed to be an full video iPod, right?