Gameloft uses Crashlytics to lower crash rates and increase player session duration by 16%
Introduction
Launched in 2000, Gameloft has a portfolio of over 190
critically-acclaimed, award-winning games played by 80 million
people each month. In addition to releasing original franchises
like Asphalt and Dungeon Hunter, Gameloft partners with major
entertainment studios like Disney, LEGO, and Universal
Illumination to build games for their most popular brands.
Challenge
With such a broad portfolio and global audience, having the
ability to monitor the stability of games in a holistic way is
critical to Gameloft's success. Therefore, they needed a robust
crash reporting tool to track and troubleshoot issues across all
of their games. "We were lacking proper information about crashes,
especially native crashes from our players," said Oana Radulescu,
Deployment Operations Manager at Gameloft. Crash events were
difficult to reproduce, and unforeseen technical issues were hard
to track down and fix before they affected a large number of
players.