How to use the service

Enter Information

Start remote support

Start remote support

Remote Support agreement

Remote Support agreement

Agent will control your mouse / keyboard. Do you allow?

Accept mouse / keyboard control

The recorded video will be saved on your PC. Continue?

Remote Support recording agreement

Remote Support Recording Information

Remote support process recording will be saved on the agent side.

Yes No

Need Password

This is a private chat. Enter the password given by the Agent.

Save Cancel

Loading remote support program

Click "Direct Download" if automatic connection fails.

Direct Download Cancel

Waiting for reconnection

Please click 'File Download' and then execute it to reconnect.

Download file

If the website is not working properly download connection application (Download Help) as an alternative.