Effective Date: July 21, 2022
This Privacy Policy explains what personal information CJ ENM (“we”, “us”, or “our”) collect, use, share and otherwise process about individuals (“you”) interacting with us (“Information”) on our websites.
When you visit our websites, view our content or contact our customer service, we may collect information from or about you. If you do not agree to this Privacy Policy, please do not access or use this website.
TABLE OF CONTENTS
1. INFORMATION WE COLLECT
We collect the following categories of information about you:
1) Information we may collect from you:
Registration, account, and sign-up Information : including information about you when you register or sign up with us for one of our Offerings. (e.g. name, Company name, country, city, email address)
Promotions : including when you information on various events, events such as private/promotional events, information on events, marketing activities, product/service guidance and recommendation of our company and affiliates(e.g. name, Company name, email address)
Information about your customer queries : including when you contact us through one of our customer helpdesks, email addresses and customer call-centers, where calls may be recorded.(e.g. name, email address, telephone number)
2) Information we collect automatically from your devices:
When you use our Services, we may collect information about the devices you use to access the Services, including hardware model, operating system and version, Internet Protocol (“IP”) address and other unique device identifiers, mobile network information and information about the device’s interaction with our Services. We also collect information about how you use our Services, including your access times, browser types and language. This type of data enables us to understand how often individuals use parts of the Services so we can analyze and improve them. To collect this information, we use cookies and other similar technologies. To learn more about how we automatically receive and record information when you interact with the Services, please review our Cookies Policy. This Privacy Policy covers only how we use information collected via cookies; it does not cover the use of such information by third parties. However, options you have to control the use of third party cookies are explained in our Cookies Policy.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to serve you and improve your experience with our Services. Some examples include:
- to process your requests and provide you with services, information, or content
- to enable your access to the Services
- to provide, maintain, protect, develop and improve the Services, including through the use of statistical analysis
- to learn about how you use the Services, including by linking your activities across the devices you may use
- to customize the content and advertisements you receive from us and our trusted partners
- to communicate with you, including via email, text messages, mail and telephone number
- to learn about your interests and those of other consumers
- to protect our rights, your rights, and the rights others
- to administer your participation in contests or other promotions
- maintaining your account
- to offer you additional information, opportunities, promotions and functionality from us or on our behalf, or from our partners or our advertisers.
We may aggregate or de-identify certain information that we collect from you. Aggregate and/or de-identified information is designed so that we cannot identify you personally. We may use aggregated and/or de-identified data or other data that is not personally identifiable for any purpose, including without limitation in statistical analysis to help us analyze patterns in the use of the Services.
3. INFORMATION SHARING AND DISCLOSURE
We share your information as needed to fulfill the purposes described in this Privacy Statement and as permitted by applicable law. This includes sharing among CJ ENM-affiliated entities for internal business purposes, sharing with service providers to help perform business functions at our direction, sharing with your consent, sharing for marketing purposes, sharing as part of corporate transactions, and sharing to protect lawful interests.
We may share your information in the following circumstances:
1) When We Work Together : We may share information between and among CJ ENM, its subsidiaries, and affiliated companies for purposes of management and analysis, decision making, and other business purposes.
2) When We Work with Service Providers : We may share your information with service providers that provide us with support services, website hosting, email and postal delivery, location mapping, analytics services, or conducting academic research. We strive to contractually prohibit these service providers from retaining, using, or disclosing your confidential personal information for any purpose other than performing agreed upon services for us.
3) When We Work on Business Transactions : If we become involved with a merger, corporate transaction or another situation involving the transfer of some or all of our business assets, we may share your information with business entities or people involved in the negotiation or transfer.
4) When Sharing Helps Us Protect Safety and Lawful Interests : We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, or safety of CJ ENM or our customers or partners.
5) When You Give Consent : We may share information about you with other companies if you give us permission or direct us to share the information.
4. YOUR CHOICES AND CONTROLS
You have a right at any time to stop us from contacting you, or from sharing your information with third parties, for marketing purposes. When you receive promotional communications from us or from third parties, you may indicate a preference to stop receiving further promotional communications and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the promotional e-mail you receive or by contacting us. Despite your indicated e-mail marketing preferences, we may still send you relationship and/or transactional e-mails regarding the Services, including, for example, administrative confirmations and notices of updates to our Terms of Use and this Policy.
5. DATA RETENTION
We will hold your personal information on our systems for as long as necessary to provide the relevant Service to you, for so as long as reasonably required to satisfy the purpose for which you submitted the information, or as long as required by applicable law.
6. INFORMATION SECURITY
We are committed to protecting the security of your information. We use a variety of industry-standard security technologies and procedures to help protect your information from unauthorized access, use or disclosure. These measures vary based on the sensitivity of the information that we collect.
It is important for you to protect against unauthorized access to your password and devices. Be sure to close your application after using our Services.
Even though we have taken significant steps to protect your information, no company, including us, can fully eliminate security risks associated with information. We cannot guarantee that our security measures will prevent every unauthorized attempt to access, use, or disclose your information.
The company has the following technical and management measures to ensure safety so that the user's personal information is not lost, theft, leaked, altered or damaged.
7. CHILDREN'S PRIVACY
We does not direct its Services to children.
8. CALIFORNIA RESIDENTS’ RIGHTS
1) Notice of Collection and Use of Personal Information
a) During the 12 month period prior to the effective date of this privacy policy, the Company may have collected the following categories of personal information about you :
Information you provide directly to us :
- Name, email address, Country, City
- Personal information listed in the California Customer Records statute (Cal. Civ. Code §1798.80): Name, address, telephone number, credit card number, debit card number, or any other financial information. (Some personal information included in this category may overlap with other categories.)
- Protected classification characteristics under California or federal law : national origin
- Commercial information : download history or consuming histories or tendencies
Information we collect automatically:
- Internet or other similar network activity : Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement, website, application or Internet Protocol address, or unique personal or online identifiers
- Inferences drawn from other personal information to create a profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
- We may also receive the categories of information described above from other sources, including from internet service providers and data analytics providers.
b) The Company may use the categories of personal information listed above for the following purposes:
- User Membership registration and download service use
- Use of WATCH service
- Receipt of notices related to the use of services
- Prevention of improper/unauthorized use of services
- Responding to inquiries/complaints related to services
- Statistical analysis and research for service improvement and optimization development
- Individualized targeting advertisements and various marketing activities
2) Disclosure of your personal information
a) The Company may disclose your personal information to third parties in the following categories during the 12 month period prior to the effective date of this Privacy Policy:
- Vendors that provide services on our behalf (e.g. IT Outsourcing)
- Data analytics providers
The categories of personal information disclosed in this way are as shown in 1.1) above.
The Company does not sell personal information of members residing in California that was collected through the WATCH Website.
3) Privacy Rights for California Consumers
Members who are California residents may have various rights related to their personal information, and will not receive discriminatory treatment with regards to using the Website for exercising such rights.
a) Access
Members who are California residents may exercise their right to request access to personal information collected via WATCH Website related to matters described below. However, the Company may deny such request to access if permitted under the CCPA.
- Categories of personal information the Company has collected about you over the past 12 months and categories of sources from which the personal information was collected
- Business or commercial purpose(s) for the Company’s collection of your personal information
- Categories of personal information the Company discloses for a business purpose, and categories of third parties with whom the Company has shared your personal information
- Specific pieces of personal information the Company has collected about you
If you wish to request such access to your personal information, the following email address: [watch@watchcjenm.net]. please do so by using the following link. [watch@watchcjenm.net] The Company will need to verify your identity in order to fulfill such request. The Company will do so in accordance with the applicable law. Also, you may request to exercise your right to access using the following email address: [watch@watchcjenm.net].
b) Deletion
Members who are California residents may exercise their right to request deletion of their personal information. However, the Company may deny such deletion request if permitted under the CCPA. When members who are California residents request deletion, the Company permanently deletes all personal information of members by membership withdrawal. Therefore, in order to use the Website after deletion of personal information, you must register again to the Website.
If you wish to request such deletion of your personal information, the following email address: [watch@watchcjenm.net] please do so by using the following link. [Deletion] The Company will need to verify your identity in order to fulfill such request. The Company will do so in accordance with the applicable law. Also, you may request to exercise your right to deletion using the following email address: [watch@watchcjenm.net].
c) Opt-Out of Sale
The Company does not sell personal information of members residing in California that was collected through the WATCH Website. If the Company sells personal information in the future, members will be notified in advance, and members residing in California will have the right to opt-out of the sale of their personal information.
d) Shine the Light Request
The Company does not share personal information with third parties for their direct marketing purposes.
e) Eraser Law Request
If you are a California resident under the age of 18 and are a registered user of the Website, then you may request that we remove any submission you publicly posted on or in the Website. To request removal of a submission, please email a detailed description of the submission to [watch@watchcjenm.net]. You may also be able to log into your account and delete your own submission. The Company reserves the right to ask you to provide information that enables us to confirm that the submission in question was created and posted by you.
※ You may appoint an authorized agent to exercise your rights on your behalf. In order for the Company to honor a request made by your agent, you must submit proof of your written authorization of the agent. The Company may also require you to verify your own identity with the Company consistent with the verification procedures described above.
9. CHANGES TO THIS PRIVACY POLICY
We may change this Policy from time to time. If we make changes, we will notify you by posting the updated policy and revising the “Effective Date” above. Use of the Services after the posted Effective Date means you accept the current version of the Policy, including any changes made prior to the posted Effective Date. If we make any material changes to this Policy, we will also notify you by means of a notice on the Services. We encourage you to review the Policy whenever you use our Services to stay informed about our information practices and the choices available to you.
10. CONTACT US
If you have any questions about this Privacy Policy you may contact us at: watch@watchcjenm.net or CJ ENM Center, 66, Sangamsan-ro, Mapo-gu, Seoul 03926, Korea.
■ Privacy Policy Version: v1.1
