Before you can use WhatsApp Flows
In order to use WhatsApp Flows, you'll first need to set up the WhatsApp Business Platform. This will give you access to the
WhatsApp Manager
as part of your WhatsApp Business Account.
Before you get started with Flows, you will need to
verify your business
, complete the
display name review process
and maintain a
high message quality
.
Keep in mind that if you already use the WhatsApp API, you may have completed some of these steps already and can skip to the next one.
1. Set up the WhatsApp Business Platform Cloud API
If you're new to the WhatsApp API, you'll need to get set up first.
The
WhatsApp Cloud API
is easy and simple to use, so it's recommended you start with that.
To get this set up, visit the
Get Started article for WhatsApp Cloud API
and complete the steps in the article.
Alternative: Use the WhatsApp Business On-Premises API client
If you'd rather use the On-Premises API client for your use-case,
that's perfectly fine and will work with WhatsApp Flows.
Start by exploring the
Get Started article for WhatsApp On-Premises API
.
Note
: The minimum version for development and go-live with WhatsApp Flows using the On-Premises API is
v2.51.1
.
2. Create a Meta App
You'll also need a Meta App to use WhatsApp Flows in your messages.
To get this set up, follow the steps in the article on
Creating a Meta App
.
3. Set up a Phone Number
Now that you have your account and Meta App set up, you'll need a phone number.
This needs to be a dedicated business phone number as it will be used to send and receive WhatsApp messages and Flows to your customers.
Do you have a business phone number that isn't yet set up with WhatsApp?
To get started with a new phone number, follow the steps in the article on
Setting up a Phone Number
.
Do you have a phone number already being used with WhatsApp Messenger or the WhatsApp Business App that you'd like to use with the WhatsApp Business Account?
Learn how to
migrate an existing WhatsApp phone number to a Business Account
.
Do you have a phone number already being used with a WhatsApp Business Account that you'd like to use with a different WhatsApp Business Account?
Learn how to
migrate a phone number from one WhatsApp Business Account to another
.
