Drive transformation within your business. Deliver outstanding customer experiences and ensure the resilience to operate through disruptive circumstances by migrating your contact center to the Cloud. Leverage seamless omnichannel cloud contact experiences that not only deliver better, lower-cost customer services but also boost your brand and reputation.
Amazon Connect is an omnichannel cloud contact center solution designed to make it easy to prioritize, manage, track and automate tasks, improve productivity and ensure the rapid resolution of customer issues. It’s an open platform that can be easily integrated with a range of enterprise applications, such as ServiceNow and Salesforce.
Partner with Fujitsu and Amazon Connect and overcome cloud migration complexity to take advantage of the AWS ecosystem and innovate new experiences for your customers. Working together, Fujitsu and AWS can help you to improve your user experience, deliver better customer service outcomes and create personalized customer experiences through the use of omnichannel communications.